FREQUENTLY ASKED QUESTIONS

Below FAQ are some common concerns of our clients before purchasing the product.

If you have other questions, please just send it to info@maitri-sz.com.

Frequently Asked Questions about general products and services

If you want to know which bracelet matches your Five Elements or need specific style recommendations, feel free to contact us via WhatsApp: +8619157655202. We will provide you with personalized advice.

We offer professional Bazi consultation services, with each session costing _____ USD. Appointments are required in advance. You are welcome to confirm a suitable time with us via WhatsApp: +8619157655202.

We offer professional home Feng Shui consultation services. Fees start from 1420 USD, depending on the type and size of the residence. Services are by appointment, and you are welcome to contact us via WhatsApp: +8619157655202 for details and to schedule an evaluation.

From a Feng Shui perspective, the layout of the residence itself accounts for about 70% of the influence. Matching it with your personal Bazi can bring better overall results.

In this industry, the level of expertise can vary widely. Like in the legal or medical professions, it is important to find a professional you can trust. We promise to provide you with honest and professional analysis and advice, regardless of the outcome, even if some of the feedback may not be what you want to hear.

Regarding price, our view is: value is subjective. There are products on the market ten times more expensive than ours, as well as options ten times cheaper. We insist on consistent quality standards—never offering ineffective solutions. All bracelets are made from high-quality materials and undergo strict quality inspection. We believe that true value lies not in the price, but in the quality and effectiveness you receive.

Normally, orders will be delivered within _____working days. During peak sales periods, delivery may take around ______working days. If there is a product you desire, we recommend ordering early, and we will arrange shipment as quickly as possible in the order received.

Our headquarters is in ____, and all bracelets are handmade locally. We personally oversee every step from production to pairing and shipping to ensure that each piece meets our strict quality standards.

Common Questions About Bazi (Four Pillars of Destiny)

It is recommended to rely on a Bazi analysis. Bazi analysis includes eight key pieces of information derived from your birth year, month, day, and hour. The zodiac only accounts for one of these pieces of information. Therefore, Bazi analysis can provide a more accurate and personalized interpretation than zodiac fortune alone.

Yes, but the accuracy will be affected. Without the exact birth time, our analysis accuracy is approximately 70%. Providing the complete birth time can increase accuracy to over 90%.

It is generally not recommended to interpret it on your own. The chart we provide is mainly for recording and analysis, and interpretation is best left to professional practitioners. Of course, if you have any questions, feel free to ask us anytime. We are happy to answer basic interpretation questions free of charge. For a deeper analysis of specific issues, we offer further customized interpretation services..

Evaluating relationships is not simple and usually requires a comprehensive assessment. Bazi analysis is based on the Gregorian calendar and mainly focuses on individual destiny. For compatibility analysis, We often combine multiple methods of destiny analysis to make comprehensive judgments. If you have specific questions about your partner or relationship, we recommend scheduling a detailed reading for more in-depth guidance

Career choice largely depends on your true interests and passions. Nowadays, career development is more complex, and a job often requires a combination of multiple skills. Unlike the past, when career direction could be determined solely based on Bazi elements, modern career analysis requires a more detailed and comprehensive interpretation of an individual’s chart to provide meaningful suggestions.

The “Day Master” is a core concept in Bazi, representing yourself, determined by your day of birth. If you have any other questions about Bazi or Feng Shui, feel free to contact us via WhatsApp: +8619157655202.

This is because Ba Zi analysis covers eight key pieces of information from your birth date, while the Zodiac corresponds to only one of them. Therefore, Ba Zi can provide more personalized and precise guidance, making it correspondingly more valuable as a reference.

Just as self-diagnosing health issues through search engines rarely yields the most accurate results, Feng Shui and destiny analyses also require a comprehensive judgment based on specific circumstances. If you have any questions about our recommendations, please feel free to contact us. We would be happy to explain the principles in detail.

In the field of destiny and Feng Shui, different practitioners may have varying methods, experiences, and focus areas. Our analyses are based on traditional theory and practical experience, rather than relying on generic software calculations. We promise to provide honest, professional, and constructive analysis tailored to your specific situation in every consultation.
Basic readings can be arranged depending on the situation, but any detailed and complex personal analysis requires advance booking to ensure sufficient time for analysis and consultation quality.
This service primarily analyzes your facial features and provides improvement suggestions to optimize personal energy and fortune. Please note that face reading does not include mole interpretation. If you wish to analyze specific moles, a separate specialized appointment is required.
Yes, in order to accurately capture the consultation content for future reference, our Zoom consultations are recorded.
Please note that only appointments with confirmed payment will be reserved for you.

Common Questions About Bracelets

Yes, it is, depending on the style of the bracelet and your vision for it. Please note that a custom design may change the price of the bracelet. Please contact us at info@maitri-sz.com and tell us your design ideas, and we will let you know which ideas we can bring to life!
We strongly recommend not wearing bracelets during certain activities, as prolonged exposure can damage the gemstones and metal. The durability of different gemstones varies: some are harder and more resistant to wear, while others are softer and more prone to damage. For more information on how to properly care for your bracelet, please refer to our guide: Bracelet Care Guide
Contact us, and we can check if there are a few left in the warehouse, or help you find a suitable alternative bracelet.

If you have already placed the order, simply reply to the confirmation email to let us know. In most cases, we prioritize processing your order

For shipping, we will use priority delivery to ensure the fastest possible arrival. You can also send an email in advance to info@maitri-sz.com to contact us, and we will do our best to coordinate arrangements!

If you plan to gift the bracelet to someone else or if someone else has worn it briefly, it is recommended to reset its energy before using it yourself so that it better aligns with your own frequency. You can gently smudge the bracelet with sage to help release any energy it has absorbed previously. Please avoid using chemical cleaners or soap, as these may damage the gemstones or metal
Daily maintenance of the bracelet is very simple, with the basic principle being "clean after wearing." Since regular wearing is recommended, periodic cleaning is important. Just gently wipe the bracelet with a dry microfiber cloth after taking it off to maintain its shine and cleanliness.
Our bracelets are designed to infuse your life with positive energy, so it is recommended to wear them daily to allow continuous interaction with your energy field. However, because natural stones are energetic and sensitive, it is advisable to remove the bracelet during vigorous activities such as exercising or swimming. Some stones' energies may affect sleep quality at night, so wearing them while sleeping is also not recommended.
It is recommended to take off the bracelet while bathing. The chemical components in everyday cleaning products may damage the gemstone or metal, and long-term exposure to moisture can also affect the bracelet's durability and shine
It is not recommended to wear it while sleeping. Natural movements during sleep or the movement of your hands may accidentally cause physical damage to the bracelet. Additionally, nighttime is when the body and objects naturally repair and balance their energy, so removing the bracelet helps maintain the clarity and stability of its energy field.
We do not recommend letting the bracelet come into contact with water. Natural gemstones usually have tiny pores, and exposure to moisture may cause changes in their internal structure or faded color. At the same time, some metal materials may oxidize when exposed to water, affecting both their appearance and lifespan.
You can wear them together, but you need to pay attention to differences in material and hardness. Harder materials (such as stainless steel, other metals, or gemstones with higher hardness) may scratch your bracelet when they rub against each other. It is recommended to keep some distance between them while wearing, or adjust based on your daily activities.
Yes, you can. Bracelets of different elements can be worn simultaneously without causing energy conflicts. You can freely match them according to personal preference, outfit, or daily energy needs.
Each of our bracelets focuses on the pure energy of a single element. If you wish to combine different elements, we recommend purchasing two separate bracelets to layer. Please note that mixing metals of different materials may affect the energy effectiveness of the earth element, so we generally suggest wearing them separately. If you only want to choose one, you might consider a metal bracelet to support wealth and health, or a water element bracelet to enhance flow and abundance energy.
When not wearing it, we recommend placing the bracelet in the included storage pouch and then storing it in the box. This helps protect it from daily dust, moisture, or bumps, maintaining its shine and energy state.
Absolutely. You can layer two bracelets of different elements on the same wrist. They will not interfere with each other and can actually create a richer energy atmosphere together.

The "Turquoise and Amber Wealth Bracelet" is specifically designed to attract family wealth and abundant energy. Click here for more details

All our bracelets use high-elasticity, wear-resistant braided cords, balancing comfort and durability. They fit most wrist sizes while maintaining both aesthetic appeal and stability.

Measurement

Don't worry! If you place an order, we will contact you via email (please check your spam folder) to help you complete the process. If you need help or want to know your wrist size before ordering, you can contact us at: info@maitri-sz.com or visit our page: Measure Your Wrist Size

You can contact us for assistance at any time via info@maitri-sz.com or the WhatsApp on the page. If the recipient has previously ordered products from Maitri, we can also easily check their wrist size.

At Maitri, we are committed to creating jewelry that perfectly fits the wrist, allowing each bracelet to highlight the elegance of your wrist. Here are the reasons why we recommend measuring the wrist circumference instead of using a fixed length:

1.Custom Wrist Size: By precisely measuring your wrist, each bracelet can be tailor-made for you, ensuring a comfortable and secure fit. Unlike standard sizes, which may be too loose or too tight, our custom service perfectly addresses this issue.

2. Natural Bead Variations: All bracelets are made with high-quality natural beads. Due to natural formation and craftsmanship, bead sizes may have slight variations—for example, a bead labeled as 8mm may actually range from 7.9 to 8.1mm. These natural differences may cause minor variations in the overall length of the bracelet.

3. Unique Design: The size and design of different beads affect the bracelet's length. Bracelets made with larger beads will differ in length from those made with smaller beads, even when wrapped around the wrist in the same way.

Transportation

From the time we receive your order, we will make your bracelet within 2-3 working days.

When we are ready to ship, you will receive an email containing a tracking number. If you do not receive the tracking number, please check your spam folder.

If it still cannot be found, please contact info@maitri-sz.com and we will assist you in tracking your order and updating its status.

Please make sure to provide accurate wrist measurements and delivery address to efficiently complete your order.

The production time for custom bracelets is 2-3 business days (wrist size and valid address required). Priority shipping will be arranged immediately upon completion.

Delivery times to different regions are as follows:

United States: _____ business days
Europe: _____ business days (depending on the specific country)
Asia: _____ business days
(depending on the specific country)
Middle East: _____ business days
For more information, please refer to our shipping page.

In most cases, you can directly modify the shipping address on the logistics tracking confirmation page. If you are unable to change it yourself, please contact the courier company and us immediately. Please note that the longer you delay, the harder it will be to change the address. Please also note that changing the delivery address to another address and/or country is not always possible. If changes are allowed, additional shipping fees may be charged.

Frequently Asked Questions for Pre-Sales/Post-Sales

If you need to adjust the bracelet size or restring it, you are welcome to contact us at any time. This service will incur a corresponding fee for materials and manual processing, and the round-trip shipping cost and any customs-related taxes (if applicable) will be borne by you.

You can use a soft measuring tape, a thin rope, or a strip of paper to measure around the narrowest part of your wrist. Make sure the measure is snug but not tight, then measure the length of the circle. You can also refer to our online size guide for more detailed measurement suggestions: [measurement-guide]

We currently do not have a physical showroom. If you have special needs or wish to learn more about our products and services, you are welcome to contact us via WhatsApp: +8619157655202.
We support personalized customization. If you have a unique design idea or customization request, please contact us via WhatsApp: +8619157655202. We will provide you with a tailored plan.
Our bracelets can be worn long-term, with no annual replacement required. We encourage you to first understand your characteristics and needs through the Bazi reading, then choose a bracelet that suits you for long-term wear. Of course, if you wish to change bracelets annually according to energy shifts, you are free to do so.
The customs duties are to be borne by the recipient.
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